Terms of Service

1. Acceptance

By creating an account, topping up a balance or sending a request to the API, you agree to these terms. If you are entering into this agreement for an organisation, you confirm that you are authorised to bind it.

If you do not agree with these terms, do not use the service.

2. The service

LATIAO provides a unified API that routes requests to third-party model providers. We act as an intermediary: model outputs are generated by upstream providers and may be inaccurate, incomplete or offensive.

We may add, change or withdraw models. Published availability targets are described in the service level section and are subject to the availability commitments of upstream providers.

3. Accounts and security

You are responsible for safeguarding API keys and for all activity under your account. Keys are shown once at creation and cannot be recovered in plaintext.

Notify us immediately if you believe a key has leaked. We may rotate or revoke keys that we reasonably believe are compromised.

• Provide accurate registration and billing information.
• Do not share accounts between unrelated organisations.
• Keep administrative access behind multi-factor authentication.

4. Billing, credit and taxes

Usage is metered per request and deducted from a prepaid USD balance. Prices for models are published on the pricing page and may change with notice.

Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for VAT, GST, sales tax and any withholding obligations in your jurisdiction.

Unused prepaid credit is refundable only as described in the refund policy.

5. Acceptable use

Your use of the service is also governed by the acceptable use policy. Prohibited categories include, without limitation, unlawful content, malware, credential theft, and circumvention of upstream provider safeguards.

We may suspend traffic that threatens platform stability or violates these terms, and will explain the reason where legally permitted.

6. Disclaimers and liability

The service is provided on an "as available" basis. To the maximum extent permitted by law, our aggregate liability is limited to the amounts you paid in the twelve months preceding the claim.

Nothing in these terms excludes liability that cannot be excluded by law. [Provide jurisdiction-specific consumer wording.]

7. Termination

You may close your account at any time. We may suspend or terminate access for material breach, fraud, chargeback abuse or legal compulsion.

On termination, we return any remaining refundable balance after deducting outstanding fees and chargeback holds.

8. Governing law and disputes

[To be completed by counsel: governing law, venue, arbitration and class-action waiver wording for the operating entity’s jurisdiction.]